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Support

If you need technical support, please call us at: 1-888-712-0717
You can also email us at: support@scsistuff.com
or click here to open a live chat session
Our support hours are 9 AM-6 PM central time.

Before contacting us for support you will need the service tag of your system which is a 7 digit alpha-numeric code which can be found on the back or top of your system. For servers, this can also be found on the pull out tab on the front of the server.  

If your product does not have a service tag, we will need to know the company or person's name the product was ordered under & we may need the serial number off the product.

During the support session we will verify that your product was purchased from SCSISTUFF and is still under warranty.  We'll need at least a few minutes to go over the issue and troubleshoot the problem. If you are not in front of the product or have immediate access to it our support will be limited. For servers and PCs we'll need a technician available to assist us with the troubleshooting.